Overview
Lexington Community Hospice House – Agape Care, located in Lexington, South Carolina, is dedicated to providing high-quality hospice care to patients and their families during end-of-life journeys. The facility aims to create meaningful experiences by offering 24/7 medical and emotional support, pain management, and various levels of hospice care, including routine home care, continuous home care, general inpatient care, and respite care.
Services & Support
The hospice house provides comprehensive inpatient hospice care, focusing on both medical and emotional needs. Families have access to a supportive environment where staff are trained to handle the complexities of end-of-life care. The facility also offers social worker support to assist families in navigating their experiences.
Care Approach & Staff
The staff at Lexington Community Hospice House is described as compassionate and professional by some families, who appreciated the care provided during difficult times. However, there are mixed reviews regarding the quality of nursing care. While some patients received attentive support, others reported instances of neglect and inadequate response to care requests. The facility’s approach has been criticized for heavy medication practices, with several families expressing concerns about patients being over-medicated to the point of being non-responsive.
Who They Serve
The hospice house serves individuals in need of end-of-life care, including those with terminal illnesses and patients requiring memory care. Families seeking a compassionate environment for their loved ones during their final days may find this facility suitable, though experiences can vary significantly.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding communication and accountability. Instances of lost personal items and inadequate hygiene practices have been noted, along with concerns about the staff’s responsiveness to patient needs. Additionally, some families reported feeling that their loved ones were not receiving the level of care expected in a hospice setting.
Summary
Lexington Community Hospice House – Agape Care offers a range of hospice services aimed at providing compassionate care during challenging times. While some families commend the staff for their support and the cleanliness of the facility, others raise significant concerns about medication practices and overall care quality. Prospective families should consider these mixed experiences when evaluating options for hospice care.