Overview
Home Health & Hospice Care – Dignity Health – Santa Maria, CA, located in Santa Maria, California, is dedicated to providing high-quality, compassionate care to the local community. This facility offers a range of services, including skilled nursing and end-of-life care, aiming to support patients and their families during challenging times.
Services & Support
The facility provides various services designed to meet the needs of its patients, including skilled nursing, end-of-life care, and social worker support. They also offer a full-service infusion pharmacy to ensure that patients receive the medications and treatments they need promptly. While many families appreciate the compassionate care from the nursing staff, there are concerns regarding the administration’s responsiveness and communication.
Care Approach & Staff
The nursing staff at Home Health & Hospice Care has received praise for their compassion and professionalism, with many families noting the kindness and empathy shown during difficult times. However, some reviews indicate that experiences with the administration have been less favorable, with reports of unfulfilled promises and poor communication. Families have expressed frustration over the inconsistency in staff communication, which can leave them feeling unsupported during critical moments.
Who They Serve
Home Health & Hospice Care primarily serves patients requiring hospice and home health services, including those in need of skilled nursing and memory care. They aim to support not only the patients but also their families, providing guidance and assistance during emotionally taxing periods.
Room for Improvement
While the nursing staff has been praised for their care, several reviews highlight significant issues with the administration, including unreturned phone calls and a lack of follow-through on promises. Families have expressed concerns about the overall management of care, particularly regarding communication and support from social workers.
Summary
Home Health & Hospice Care – Dignity Health – Santa Maria, CA offers essential services for patients in need of hospice and home health care. While many families have had positive experiences with the nursing staff, the administration’s responsiveness has been a point of concern. Families considering this facility should weigh both the compassionate care provided by the nursing team and the administrative challenges noted in reviews.