Overview
ACG Hospice, located in Oklahoma City, Oklahoma, is dedicated to providing high-quality hospice and palliative care for patients and families during the end-of-life journey. The organization emphasizes compassionate service, aiming to create meaningful experiences as families navigate this challenging time.
Services & Support
ACG Hospice offers a variety of services designed to support patients and their families. Their specialized end-of-life care focuses on ensuring comfort and dignity during the final phase of illness. The organization also provides grief support through counseling and support groups, helping families cope with loss. Additionally, they emphasize dementia-capable care, tailoring their approach to optimize the quality of life for patients with memory challenges.
Care Approach & Staff
The care team at ACG Hospice is committed to delivering personalized care, focusing on the individual needs of each patient. Families have noted that the staff is generally professional and caring, providing a supportive environment. However, there have been mixed reviews regarding communication and responsiveness, with some families expressing frustration over delays in nurse visits and difficulty in reaching office staff.
Who They Serve
ACG Hospice primarily serves patients in the final stages of illness, including those with dementia and other chronic conditions. Their services are designed to cater to both patients and their families, ensuring that each member receives the support they need during this difficult time.
Room for Improvement
While many families have praised the care provided by ACG Hospice, there are notable concerns regarding communication and timeliness. Some reviews indicate that families experienced delays in receiving necessary supplies and that nurse visits were not as frequent as expected. Improving responsiveness and ensuring consistent communication could enhance the overall experience for families.
Summary
ACG Hospice aims to provide compassionate and meaningful end-of-life care in Oklahoma City. While the organization has received positive feedback for its dedicated staff and specialized services, there are areas for improvement, particularly in communication and service delivery. Families considering ACG Hospice should weigh these factors as they seek support for their loved ones.
