Overview
Gentiva Hospice, located in Alpharetta, Georgia, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. Their mission is to support patients and families by delivering physical, emotional, and spiritual assistance, allowing loved ones to maintain dignity and grace during challenging times.
Services & Support
Gentiva Hospice offers a range of services including hospice care, palliative care, and home health care. Their hospice care focuses on addressing not only pain management but also the emotional and spiritual needs of patients and their families. The team comprises nurses, social workers, volunteers, aides, and chaplains, all working collaboratively to provide comprehensive support.
Care Approach & Staff
The staff at Gentiva Hospice is noted for their professionalism and compassion. Many families have expressed appreciation for the team’s dedication, highlighting that they go above and beyond to meet the needs of both patients and their families. The caregivers, including certified nursing assistants (CNAs), are described as knowledgeable and attentive, providing updates and supplies promptly.
Who They Serve
Gentiva Hospice serves individuals who are facing serious and complex illnesses, including those requiring memory care and skilled nursing. The focus is on enhancing quality of life for patients while also supporting their families through difficult times.
What Families Say
Reviews from families highlight a mix of experiences. Many commend the team for their responsiveness and compassion, noting that they felt supported during a difficult period. However, some reviews indicate dissatisfaction with specific staff members and issues related to care delivery, such as delays in medication and inadequate communication. Families appreciate the efforts of certain caregivers, but there are concerns regarding overall staffing and management.
Room for Improvement
Several reviews point to issues with staffing levels and communication. Some families reported dissatisfaction with the consistency of care and the responsiveness of certain nurses. These concerns suggest that there may be areas needing attention to ensure all patients receive the high-quality care they deserve.
Summary
Gentiva Hospice in Alpharetta, Georgia, strives to provide compassionate support for those facing life-limiting illnesses. While many families have praised the dedication and professionalism of the staff, there are also notable concerns regarding staffing and communication that potential clients may want to consider. Overall, Gentiva aims to deliver care that is both personal and respectful, focusing on the needs of patients and their families during challenging times.
