Overview
Redwood Hospice, located in San Jose, California, provides compassionate and comprehensive hospice care designed to support patients and their families during life’s final journey. As a CHAP-accredited provider, Redwood Hospice focuses on patient-centered, physician-led care across Santa Clara, San Mateo, and southern Alameda counties. Their commitment to dignity, comfort, and compassion is evident in every aspect of their service.
Services & Support
Redwood Hospice offers a range of services tailored to meet the needs of patients and their families. These include in-home physician visits, 24/7 nursing support, pain and symptom management, medical equipment provision, medication management, respite care, and grief support for up to 13 months. The hospice team works collaboratively with families, ensuring they receive the necessary support and resources throughout the care process.
Care Approach & Staff
The staff at Redwood Hospice is noted for their professionalism and genuine compassion. Reviews highlight the team’s dedication to providing personalized care, with case managers and nurses often going above and beyond to ensure patients and families feel supported. Many families express gratitude for the empathy and communication from staff members, which significantly eases the emotional burden during this challenging time.
Who They Serve
Redwood Hospice serves patients at the end of life, focusing on those in need of hospice care within the greater San Jose area and surrounding counties. Their services are designed to support not only the patients but also their families, acknowledging the importance of comfort and dignity during this sensitive period.
Levels of Care
The hospice provides a holistic approach to end-of-life care, addressing both physical and emotional needs. Their services include skilled nursing care, social worker support, and respite care, ensuring comprehensive support for patients and their families.
What Families Say
Families consistently commend Redwood Hospice for the compassionate care provided by the team. Many reviews specifically mention the positive impact of staff members, particularly case managers and nurses, who are described as attentive, kind, and responsive. The communication and support families receive during difficult times are frequently highlighted as key strengths of the hospice.
Room for Improvement
While many families have praised the care received, there are occasional concerns regarding the frequency of physician visits. Some reviews indicate that families expected more regular interactions with doctors, suggesting a desire for improved consistency in this aspect of care.
Summary
Redwood Hospice stands out for its commitment to providing compassionate, patient-centered care during end-of-life transitions. With a dedicated team that prioritizes the needs of both patients and families, they offer a range of services designed to ensure comfort and dignity. While there are areas for improvement, the overall feedback reflects a strong reputation for quality hospice care in the San Jose area.
