Overview
St. Croix Hospice, located in Frederic, Wisconsin, offers specialized hospice care tailored to the individual needs of patients and their families. The organization aims to focus on quality of life, providing care that emphasizes dignity, respect, and compassion during challenging times. Since opening its Frederic branch in 2019, St. Croix Hospice has been dedicated to serving the local community and surrounding areas.
Services & Support
St. Croix Hospice provides a range of services designed to support patients and their families through the end-of-life journey. Their offerings include in-person hospice care, family support, education, and specialized programs such as the Lighthouse End-Of-Life Planning Program® and the North Star Dementia Program™. The hospice team is committed to addressing emotional, physical, and spiritual needs, ensuring that both patients and their loved ones receive comprehensive care.
Care Approach & Staff
The care approach at St. Croix Hospice centers on a holistic model that prioritizes the needs of patients in Frederic and surrounding areas. The staff is composed of knowledgeable professionals, including hospice aides and registered nurses, who are dedicated to delivering compassionate care. Many families have noted the friendly demeanor of the staff, which contributes to a supportive environment during difficult times.
Who They Serve
St. Croix Hospice serves patients across Wisconsin, with a focus on providing care to those who may not typically seek out hospice services. The organization is committed to inclusivity, ensuring that no one is turned away due to an inability to pay for services. Their reach extends throughout St. Croix, Douglas, Pepin, Washburn, Sawyer, Pierce, Polk, Dunn, Bayfield, Rusk, Burnett, and Barron Counties.
Location & Access
The Frederic branch of St. Croix Hospice is conveniently located to serve the local community and surrounding areas. Their team is dedicated to providing in-person care wherever patients call home, whether that be in private residences, nursing homes, or assisted living facilities.
What Families Say
Families have shared mixed experiences with St. Croix Hospice. Many have praised the professionalism and compassion of the staff, noting the supportive environment created during critical times. For instance, one family expressed gratitude for the care provided during their mother’s final days, highlighting the comfort and support they received. However, there are also concerns raised about response times in urgent situations, with one review detailing a distressing experience when assistance was delayed.
Room for Improvement
While many families have had positive experiences, some reviews indicate areas for improvement, particularly regarding response times during critical moments. It is essential for potential clients to consider these varying experiences when evaluating hospice care options.
Summary
St. Croix Hospice in Frederic, WI, offers compassionate hospice care tailored to individual needs, with a focus on quality of life and emotional support. The organization serves a broad range of patients across multiple counties and provides various specialized programs. While many families commend the staff’s professionalism, it is important to note some concerns regarding timely responses in urgent situations. Overall, St. Croix Hospice is dedicated to providing a supportive environment for patients and their families during challenging times.