Overview
Zola’s Love and Care Home Health, located in Newport News, Virginia, is a licensed home health agency dedicated to providing high-quality, personalized care in the comfort of clients’ homes. With over 15 years of healthcare experience, the agency emphasizes compassionate and client-centered services tailored to individual needs. Their mission is rooted in core values of love, dignity, and respect.
Services & Support
Zola’s Love and Care offers a range of both medical and non-medical home health services. These services are designed to assist clients with personal care needs, helping to maintain their independence and quality of life. The agency is committed to ensuring that each client receives attentive care, addressing both their physical and emotional well-being.
Care Approach & Staff
The agency is known for its compassionate and professional staff, who are frequently described as attentive and dedicated. The owner is particularly noted for her hands-on approach and commitment to meeting client needs. Families have shared positive experiences regarding the thoroughness of care, as well as the staff’s willingness to go above and beyond in providing necessary resources and support.
Who They Serve
Zola’s Love and Care primarily serves elderly and disabled individuals throughout the Tidewater region of Virginia. The agency aims to support clients and their families during challenging times, particularly after hospital discharges or significant health events.
Service Area
While based in Newport News, Virginia, Zola’s Love and Care serves most of the Tidewater region, ensuring that a wider community has access to their compassionate care services.
Insurance & Billing
Zola’s Love and Care accepts Medicaid and private pay options, making their services accessible to a variety of clients. This flexibility in billing helps families navigate the financial aspects of home health care.
What Families Say
Families have expressed high satisfaction with the services provided by Zola’s Love and Care. Many reviews highlight the professionalism and kindness of the staff, as well as the agency’s commitment to exceptional care. Clients have reported feeling well-supported and appreciated the promptness in addressing their needs.
Room for Improvement
While the feedback is overwhelmingly positive, some families noted that there could be improvements in communication regarding service details and scheduling. Addressing these aspects could enhance the overall experience for clients and their families.
Summary
Zola’s Love and Care Home Health stands out for its compassionate approach and dedication to personalized care in Newport News, Virginia. With a strong emphasis on client needs and a commitment to quality service, the agency has earned a reputation for excellence in home health care. Families looking for supportive and professional care for their loved ones may find Zola’s Love and Care to be a fitting choice.
