Overview
ZOE HEALTHCARE SERVICES, located in Normal, Illinois, offers a range of senior home care services designed to support individuals in maintaining their independence at home. The agency is licensed through the Illinois Department of Public Health and serves multiple counties, including McLean, Ford, and Champaign. Their mission emphasizes the importance of dignity and comfort in home living.
Services & Support
ZOE HEALTHCARE SERVICES provides a comprehensive array of services, including activities of daily living, companion care, personal care, homemaker services, hospice care, pre/post-surgery care, Alzheimer’s and dementia care, as well as transportation services. This variety allows families to receive tailored support that meets their specific needs.
Care Approach & Staff
The caregivers at ZOE HEALTHCARE SERVICES are described as compassionate and dedicated. Families have noted their ability to connect with clients, providing not only physical support but also companionship. Many reviews highlight the reliability and professionalism of the staff, which contributes to a sense of security for families entrusting their loved ones to their care.
Who They Serve
ZOE HEALTHCARE SERVICES primarily serves seniors, including those requiring hospice care and assistance with Alzheimer’s or dementia. The agency aims to support families during challenging times, ensuring that clients feel comfortable and cared for in their own homes.
Service Area
The agency operates in Normal, Illinois, and is licensed to provide services throughout McLean, Ford, and Champaign counties. This broad service area allows them to reach a diverse clientele in need of home care support.
Scheduling & Availability
Families have found scheduling services with ZOE HEALTHCARE SERVICES to be straightforward and accommodating. The agency offers flexible care schedules, ranging from just a few hours a day to round-the-clock support, making it easier for families to find the right level of care for their loved ones.
What Families Say
Reviews from families emphasize the positive experiences they have had with ZOE HEALTHCARE SERVICES. Many express gratitude for the compassionate care their loved ones received, noting how caregivers not only assisted with daily tasks but also provided companionship and emotional support. The agency has been described as reliable and professional, with many recommending their services to others in need.
Room for Improvement
While the feedback is largely positive, some families have mentioned a desire for even more personalized care options to further enhance the caregiving experience. Continued focus on caregiver matching may help address these individual preferences.
Summary
ZOE HEALTHCARE SERVICES stands out for its commitment to providing compassionate and reliable home care for seniors in Normal, Illinois, and surrounding areas. With a wide range of services and a dedicated team of caregivers, families can feel confident in the support their loved ones receive. The agency’s focus on personalized care and community involvement further underscores its role as a trusted partner in home health care.