Overview
Zions In Home Health Care, located in Boise, Idaho, provides home health care services with a focus on personalized and compassionate support. The organization has built a strong reputation for its dedicated staff and commitment to enhancing the quality of life for its clients.
Services & Support
Zions In Home Health Care offers a range of services designed to assist individuals in maintaining their independence while receiving the necessary support. Their caregivers are noted for being friendly and hardworking, ensuring that clients receive the help they need with daily tasks such as cleaning and errands. The company also provides specialized services, including a fall button device with 24/7 monitoring, which has been highlighted by families for its effectiveness in emergencies.
Care Approach & Staff
The staff at Zions In Home Health Care is frequently described as compassionate and attentive to the needs of their clients. Many families have expressed appreciation for the personalized care their loved ones receive, emphasizing the professionalism and dedication of the caregivers. The office personnel are also recognized for their helpfulness in setting up home health programs and addressing any concerns that may arise.
Who They Serve
Zions In Home Health Care serves a diverse clientele, including elderly individuals and those with specific health needs. Families have shared positive experiences about how the services have enabled their loved ones to live independently while receiving the necessary support to ensure their safety and well-being.
Service Area
The company operates primarily in the Treasure Valley area of Idaho, providing services tailored to meet the needs of the local community.
Scheduling & Availability
Zions In Home Health Care operates on an appointment-only basis, encouraging potential clients to call ahead to ensure they can be fully assisted. The office is open until 2 PM for in-person visits, although they remain available for scheduling adjustments and inquiries over the phone.
What Families Say
Families have expressed high satisfaction with Zions In Home Health Care, often highlighting the compassionate nature of the staff and the overall professionalism of the service. Many reviews emphasize the positive impact the caregivers have on their loved ones’ lives, allowing them to maintain independence while receiving essential support. However, there are some noted concerns regarding communication with the office, with a few families reporting difficulties in reaching staff promptly.
Room for Improvement
While many families praise the services provided by Zions In Home Health Care, there have been mentions of challenges with communication and responsiveness from the office staff. Some clients expressed frustration with delays in receiving callbacks, suggesting that improved organization and communication could enhance the overall experience.
Summary
Zions In Home Health Care in Boise, Idaho, is recognized for its compassionate and dedicated approach to home health care. With a focus on personalized support and a commitment to client independence, the organization has garnered positive feedback from families. While there are areas for improvement in communication, the overall service quality and the professionalism of the staff continue to be highly regarded.
