Overview
Windy Hill Retreat – Elderly Care Home, located in Amelia Court House, Virginia, offers elderly care within a home environment, featuring a nurse available 24/7. The facility aims to create a comfortable and nurturing atmosphere for its residents.
Services & Support
Windy Hill Retreat provides personalized elderly care, with a focus on creating a family-like environment for its residents. The facility is designed to cater to the individual needs of each patient, ensuring they receive the attention and support they require.
Care Approach & Staff
The care approach at Windy Hill Retreat emphasizes compassion and a familial atmosphere. Reviews highlight the dedication of the staff, describing them as caring and attentive. Families have noted that staff members engage with residents on a personal level, providing comfort and support during difficult times.
Who They Serve
Windy Hill Retreat serves elderly individuals needing various levels of care, including those requiring hospice support. The facility aims to create a supportive environment for both residents and their families, fostering a sense of community.
What Families Say
Family feedback about Windy Hill Retreat is mixed. Some families express deep gratitude for the compassionate care their loved ones received, noting the warm environment and the personal attention provided by the staff. One family shared that their loved one was treated like family, highlighting the emotional support offered during their time there. However, other reviews raised serious concerns regarding the quality of care, particularly regarding medication management and the overall safety of the environment.
Room for Improvement
There are notable concerns regarding the facility’s management and care practices as expressed in some reviews. Issues raised include inadequate medication management and a lack of proper safety measures for residents with high care needs. These concerns suggest that families should thoroughly assess the facility’s capabilities before making a decision.
Summary
Windy Hill Retreat – Elderly Care Home offers a home-like environment for elderly care in Amelia Court House, Virginia. While some families commend the compassionate care and supportive atmosphere, others have raised significant concerns about the quality of care and safety measures in place. It is essential for families to consider both the positive experiences and the criticisms when evaluating this facility for their loved ones.