Overview
Visiting Nurse Association of Florida, located in Stuart, Florida, is a non-profit, Medicare certified home health agency with 45 years of experience in providing health care services to patients of all ages. The organization offers a wide range of services designed to keep patients healthy and independent, including skilled nursing, post-operative care, physical therapy, and home health aides.
Services & Support
The VNA provides a comprehensive spectrum of care services, including high-risk patient programs, fall prevention, wound care, and Alzheimer’s care. Their focus is on delivering dependable home care, with a commitment to enhancing the well-being of patients living with chronic conditions.
Care Approach & Staff
The staff at the Visiting Nurse Association of Florida is frequently described as compassionate and professional. Many families have noted the dedication of their therapists and nurses, highlighting their ability to provide personalized care tailored to individual needs. For instance, physical therapists have been recognized for their thorough approach to rehabilitation, ensuring that patients understand their exercises and recovery processes.
Who They Serve
The VNA serves patients of all ages, focusing on those who require assistance in managing health conditions at home. Their services are designed to support individuals recovering from surgery, managing chronic illnesses, or needing specialized care.
Service Area
The Visiting Nurse Association of Florida operates throughout the state, including Stuart, Jensen Beach, Okeechobee, Tampa, and the Treasure and Gulf Coast regions.
What Families Say
Feedback from families is mixed. Many express gratitude for the care provided by nurses and therapists, noting their professionalism and kindness. However, there are reports of issues with scheduling and communication, leading to frustration among some clients. Positive comments often highlight the caring nature of the staff, while negative experiences primarily focus on logistical challenges and customer service concerns.
Room for Improvement
Several families have indicated that the organization could enhance its communication and scheduling processes. Instances of unreturned calls and missed appointments have been reported, suggesting a need for improved organizational efficiency to better serve clients.
Summary
The Visiting Nurse Association of Florida has a long-standing reputation for providing home health care services in Stuart, Florida. While many families appreciate the quality of care from the nurses and therapists, there are notable concerns regarding scheduling and customer service. Overall, the organization aims to deliver compassionate and professional support to patients in their homes.
