Overview
Visiting Nurse Association dba VNA Home Health & Hospice, located in Kansas City, Missouri, provides a range of home health and hospice services. The organization is dedicated to delivering compassionate care to patients in their homes, ensuring comfort and dignity during challenging times. Families have noted the professionalism and kindness of the staff, which plays a crucial role in supporting both patients and their caregivers.
Services & Support
VNA Home Health & Hospice offers a variety of services, including home health nursing, hospice care, physical therapy, and social worker support. Their home health services are designed to assist patients with various medical needs, while hospice care focuses on providing compassionate end-of-life support. Families have expressed appreciation for the thoroughness of the staff, who are committed to meeting the unique needs of each patient.
Care Approach & Staff
The staff at VNA Home Health & Hospice are frequently described as compassionate and attentive. Reviewers have highlighted the nursing care, noting that team members genuinely care about their patients and provide emotional support to families. The involvement of social workers is also emphasized, as they help navigate the complexities of care and provide additional resources to families. Many families have shared their gratitude for the staff’s ability to connect with patients and their loved ones, creating a supportive environment during difficult times.
Who They Serve
VNA serves a diverse range of patients, including those needing home health care and individuals in hospice care. Their services are tailored to meet the specific needs of elderly patients and those facing life-limiting illnesses. Families have noted the organization’s ability to provide care that respects the dignity and wishes of patients, particularly in end-of-life scenarios.
What Families Say
Families have shared overwhelmingly positive experiences with VNA Home Health & Hospice. Many have praised the compassionate care provided by nurses and therapists, highlighting their ability to connect with patients on a personal level. One family noted how the team facilitated a smooth transition for their loved one from hospital to home, ensuring comfort and support throughout the process. However, some reviews pointed to issues with organization and communication, such as late arrivals and missed calls, indicating areas for potential improvement.
Room for Improvement
Despite the many positive reviews, some families have expressed concerns regarding the organization and timeliness of services. Instances of late arrivals and lack of communication have been noted, suggesting that VNA could enhance its scheduling and response processes to better meet patient and family expectations.
Summary
Overall, Visiting Nurse Association dba VNA Home Health & Hospice is recognized for its compassionate approach to home health and hospice care in Kansas City, Missouri. Families appreciate the dedication and support provided by the staff, particularly during challenging times. While there are areas for improvement in organization and communication, the positive impact of their services is evident through numerous heartfelt testimonials.
