Overview
Visiting Angels, located in Austin, Texas, is part of a nationwide network of franchised home care agencies dedicated to providing essential personal home care services. They offer a range of services including in-home care, dementia care, respite care, senior personal care, elderly care, and companion care. The agency aims to help seniors maintain their independence in the comfort of their own homes while ensuring they receive top-quality care.
Services & Support
Visiting Angels provides a variety of personalized home care services tailored to meet the unique needs of each client. Their offerings include respite care for family caregivers, dementia and Alzheimer’s care, and companion services. The agency emphasizes compassionate care, ensuring that elderly clients can continue to live happily and safely at home. Families can expect a caregiver to be matched to their loved one’s specific health and well-being requirements.
Care Approach & Staff
The caregivers at Visiting Angels are described as dedicated and reliable professionals who are committed to providing one-on-one care. Families have noted the responsiveness of the staff, with supervisors often reachable immediately. This accessibility is particularly appreciated during times of urgent need, as one family experienced when they required a caregiver on short notice.
Who They Serve
Visiting Angels serves elderly clients and their families who prefer home-based care. They cater to a range of needs, from those requiring full-time assistance to those needing help a few times a week. The agency has been utilized for various circumstances, including recovery from medical procedures and ongoing support for disabilities.
Service Area
Visiting Angels operates primarily in Austin, Texas, and also serves surrounding areas including Rollingwood and West Lake Hills.
What Families Say
Reviews highlight the agency’s prompt service and the quality of care provided by the caregivers. Families have expressed gratitude for the swift response times, often receiving assistance on the same day they reached out. The caregivers are frequently described as compassionate and skilled, with clients appreciating their ability to manage challenging situations effectively.
Room for Improvement
While many families have had positive experiences, some noted a desire for even greater flexibility in scheduling to accommodate changing needs.
Summary
Visiting Angels in Austin, Texas, is a well-regarded home care agency that offers a range of personalized services to support elderly clients in their homes. With a focus on compassionate care and responsive staff, they aim to provide families with peace of mind while helping seniors maintain their independence.
