Overview
Visiting Angels Senior Home Care, located in Kennewick, Washington, has been providing compassionate in-home senior care for over 20 years. This veteran-owned agency is dedicated to serving the Tri-Cities and Walla Walla areas, offering personalized support to families in need. Their goal is to bring peace of mind to families while helping seniors maintain their independence in the comfort of their own homes.
Services & Support
Visiting Angels offers a wide range of services tailored to meet the unique needs of each client. These include personal care, companionship, dementia and Alzheimer’s care, respite care, and assistance for veterans. Their caregivers are trained to provide personalized support that allows seniors to continue living at home safely and comfortably.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as kind, patient, and attentive. Families have noted that the staff is not only skilled but also compassionate, making a significant difference in the lives of their clients. The management team is praised for their commitment to high-quality care and for effectively matching caregivers with clients based on individual needs. This approach helps ensure that clients receive the best possible care.
Who They Serve
Visiting Angels primarily serves seniors, including those with dementia or Alzheimer’s, and families looking for respite care. Their services are designed to support both clients and their families, providing assistance that is respectful of the individual’s privacy and needs.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the professionalism and attentiveness of both caregivers and administrative staff. Many reviews express gratitude for the support received during difficult times, with clients noting how caregivers have made a significant impact on their loved ones’ quality of life. The responsiveness of the agency, even on short notice, has also been commended, showcasing their dedication to meeting urgent care needs.
Room for Improvement
While many families have had positive experiences, some reviews suggest a desire for even more consistent communication regarding care plans and scheduling. Ensuring that all caregivers are fully briefed on individual client needs could enhance the overall experience.
Summary
Visiting Angels Senior Home Care in Kennewick, Washington, is a well-regarded provider of in-home care services for seniors. With a focus on compassionate, personalized care and a dedicated team, they have built a strong reputation in the community. Families appreciate the kindness and professionalism of the caregivers, as well as the agency’s ability to respond quickly to their needs.
