Overview
Visiting Angels, located in Newport News, Virginia, is part of a nationwide network of home care agencies dedicated to providing essential personal care services. Their mission is to enable seniors to live independently in their own homes while receiving the support they need. The agency emphasizes one-on-one care and respect for both clients and caregivers, making it a trusted choice for families seeking home health care.
Services & Support
Visiting Angels offers a variety of services tailored to the needs of seniors, including in-home care, dementia care, respite care, personal care, and companion care. These services are designed to adapt to the changing needs of clients, ensuring that they receive the appropriate level of care over time. Families appreciate the agency’s ability to customize care plans, providing peace of mind as their loved ones age.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate and dedicated. Families have noted that caregivers build strong relationships with their clients, often being viewed as extensions of the family. This thoughtful approach to matching caregivers with clients contributes to a supportive environment where seniors feel comfortable and cared for. The agency prides itself on the reliability and training of its staff, which has earned them positive reviews from both clients and professionals in the field.
Who They Serve
Visiting Angels primarily serves seniors who wish to maintain their independence at home. The agency caters to a range of needs, from those requiring minimal assistance to individuals with more complex care requirements due to conditions like dementia or Alzheimer’s. Families have shared their experiences of receiving consistent and personalized care that evolves with their loved ones’ health needs.
What Families Say
Families consistently express gratitude for the support provided by Visiting Angels. One family highlighted the agency’s prompt response to their needs during a challenging time, noting that the caregivers significantly reduced stress for the entire family. Other reviews mention the professionalism and dedication of the staff, with families recommending Visiting Angels for their commitment to quality care. The positive feedback reflects a strong community trust in the agency’s ability to provide compassionate support.
Room for Improvement
While many families have had positive experiences with Visiting Angels, there may be occasional concerns regarding the availability of caregivers during peak times. Ensuring consistent staffing levels may enhance the overall experience for clients and their families.
Summary
Visiting Angels in Newport News, Virginia, offers a compassionate and adaptable approach to home care for seniors. With a focus on personalized services and strong caregiver-client relationships, the agency has built a reputation for reliability and quality. Families can feel confident in the support provided, knowing that their loved ones are in caring hands.
