Overview
Visiting Angels, located in Louisville, Kentucky, is part of a nationwide network of franchised home care agencies. The organization focuses on providing essential personal home care services, enabling seniors to live independently in the comfort of their own homes. Their services include in-home care, dementia care, respite care, senior personal care, and companion care.
Services & Support
Visiting Angels offers a range of personalized home care services tailored to meet the specific needs of elderly clients. Their caregivers are skilled professionals who provide compassionate and attentive care. The services are designed to support seniors in maintaining their independence while ensuring their health and well-being. Families can expect caregivers to assist with daily activities, meal preparation, light housework, and transportation to appointments.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and dedicated. Families have noted the professionalism and kindness of the caregivers, who are committed to providing high-quality care. The internal communication system is effective, allowing for smooth adjustments to care plans as needs change. Caregivers are matched carefully to clients based on individual requirements, fostering trust and comfort for both clients and their families.
Who They Serve
Visiting Angels primarily serves elderly individuals who wish to remain in their homes. They provide care tailored to various conditions, including dementia and Parkinson’s disease. The agency is dedicated to supporting primary caregivers by offering respite care, allowing them to take necessary breaks while ensuring their loved ones are well cared for.
Service Area
Visiting Angels serves Louisville and surrounding areas, including St. Matthews, Jeffersontown, Middletown, and La Grange. This broad service area allows them to reach many families in need of home care assistance.
What Families Say
Families express high satisfaction with the care provided by Visiting Angels. Many reviews highlight the kindness and attentiveness of the caregivers, noting that they go above and beyond to ensure clients feel safe and cared for. One family mentioned how a caregiver’s compassionate demeanor significantly improved their loved one’s quality of life. Overall, families appreciate the flexibility and responsiveness of the staff in meeting changing needs.
Room for Improvement
Some families have noted concerns regarding billing practices, with one individual feeling that there was a lack of clarity about payment terms. This has led to feelings of uncertainty for some clients regarding the financial aspects of care.
Summary
Visiting Angels in Louisville, Kentucky, is recognized for its compassionate and professional caregiving services aimed at helping seniors live independently at home. With a focus on personalized care and strong communication, the agency has built a reputation for reliability and support among families. While there are some concerns about billing clarity, the overall feedback reflects a positive experience for many families seeking home care solutions.
