Overview
Visiting Angels, located in Harrisonburg, Virginia, is a leading home care provider dedicated to supporting seniors in Harrisonburg, Rockingham, Shenandoah, and Page Counties. With a focus on compassionate care, the agency customizes its services to meet the unique needs of each client, enabling them to maintain their independence in the comfort of their own homes.
Services & Support
Visiting Angels offers a broad range of services designed to assist seniors, including personal care, companion care, dementia care, and respite care. Their caregivers are trained to provide personalized support tailored to each individual’s requirements, ensuring that clients receive the attention and assistance they need to live safely and comfortably at home.
Care Approach & Staff
The staff at Visiting Angels is noted for their compassion and dedication. Families have expressed appreciation for the professionalism and attentiveness of the caregivers, who are described as prompt, caring, and respectful. The agency emphasizes a “customer first” mentality, which is evident in the positive interactions clients have experienced. The team works collaboratively to ensure that the specific needs of each client are met, fostering a supportive environment for both clients and their families.
Who They Serve
Visiting Angels primarily serves seniors who require assistance to remain independent at home. The agency is committed to providing care that is tailored to the individual needs of older adults, helping them navigate daily challenges while maintaining their quality of life.
What Families Say
Feedback from families highlights the supportive nature of the Visiting Angels team. Many have praised the agency for its organized and efficient service, as well as the genuine care shown by the caregivers. While most experiences have been overwhelmingly positive, there have been occasional reports of dissatisfaction regarding initial communication with the office team, indicating a need for improvement in customer service during inquiries.
Summary
Visiting Angels of Harrisonburg stands out for its compassionate and dedicated approach to senior care. With a focus on individualized support and a professional team, they have built a reputation for helping families navigate the complexities of home care. While there are areas for improvement in initial customer interactions, the overall sentiment reflects a strong commitment to providing quality care and ensuring the well-being of their clients.
