Overview
Visiting Angels, located in Gray, Tennessee, is part of a nationwide network of home care agencies dedicated to providing essential personal home care services. Their offerings include in-home care, dementia care, respite care, senior personal care, and companion care services. The agency aims to help seniors maintain their independence and quality of life in the comfort of their own homes.
Services & Support
Visiting Angels provides a range of services tailored to meet the individual needs of seniors. Their care includes personal care, companion care, and specialized dementia care, ensuring that each client receives the support necessary for their health and well-being. The agency emphasizes a personalized approach, allowing families to customize care plans for their loved ones.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate, caring, and professional. Caregivers are noted for their dedication to both clients and their families, often forming strong bonds with those they assist. Many employees express satisfaction with their roles, highlighting the supportive office staff and respectful treatment they receive. This positive work environment contributes to the quality of care provided to clients.
Who They Serve
Visiting Angels primarily serves seniors who require assistance to live independently in their homes. Their services are designed for a variety of needs, including those with memory disorders such as dementia. Families seeking care for elderly loved ones can find a range of options to support their unique situations.
Service Area
Visiting Angels operates in Gray, Tennessee, and the surrounding communities, including Johnson City, Kingsport, and Bristol. This broad service area allows them to reach a variety of families in need of home care support.
What Families Say
Families have shared positive experiences with Visiting Angels, often praising the dedication and professionalism of the caregivers. Many appreciate the strong communication and support from the office staff, noting that their concerns are addressed promptly. Clients have reported significant improvements in their loved ones’ quality of life due to the compassionate care provided.
Room for Improvement
Some families have expressed concerns regarding scheduling challenges, particularly for short shifts. Instances were noted where the agency was unable to fulfill specific requests after initial consultations, leading to delays in care. Addressing these scheduling issues may enhance the overall experience for families seeking timely assistance.
Summary
Overall, Visiting Angels in Gray, Tennessee, is recognized for its compassionate care and supportive staff. With a range of personalized services designed for seniors, the agency aims to help clients live independently while providing peace of mind to their families. While there are some scheduling challenges noted, the positive feedback from both caregivers and families highlights the agency’s commitment to quality home care.