Overview
Visiting Angels, located in Charlotte, North Carolina, has been serving seniors since 2003. This home health care provider focuses on essential personal home care services, including in-home care, dementia care, respite care, and companion care. Their mission is to help seniors maintain their independence and quality of life while receiving compassionate care in the comfort of their own homes.
Services & Support
Visiting Angels offers a range of services tailored to the needs of seniors. These include personal care, respite care, and specialized support for those with dementia or Alzheimer’s. Their caregivers are trained to provide one-on-one assistance, ensuring that each client’s unique preferences and requirements are met. This personalized approach aims to enhance the well-being of elderly clients while providing peace of mind to their families.
Care Approach & Staff
The staff at Visiting Angels are generally described as friendly and compassionate, with many clients highlighting their excellent communication and dedication. However, there have been mixed reviews regarding certain staff interactions, particularly with a nurse who has been noted for her unprofessional demeanor during interviews. While some caregivers have received praise for their caring nature, others have raised concerns about the treatment of potential employees, suggesting that this may reflect on the overall care environment.
Who They Serve
Visiting Angels primarily serves seniors who wish to remain in their own homes while receiving assistance. Their services are designed to accommodate a variety of needs, including those of individuals with learning disabilities, ensuring that all clients receive respectful and dignified care.
Service Area
Visiting Angels operates within the Charlotte metropolitan area and extends its services to Concord, North Carolina. This broad service area allows them to assist a diverse range of clients in need of home health care.
What Families Say
Many families have expressed satisfaction with the care provided by Visiting Angels, particularly praising the dedication and kindness of their caregivers. One family highlighted the exemplary service from a nurse, noting how she went above and beyond in caring for their ill family member. However, some reviews caution prospective clients about the experiences with certain staff members, indicating that potential clients should be aware of varying interactions.
Room for Improvement
There are indications of inconsistency in staff interactions, particularly concerning the treatment of potential caregivers during the hiring process. Several reviews suggest that improvements could be made in the professionalism and communication style of specific staff members to enhance the overall experience for both employees and clients.
Summary
Visiting Angels in Charlotte, North Carolina, offers a variety of home health care services aimed at helping seniors live independently. While many families appreciate the compassionate care provided by their staff, some reviews highlight areas for improvement in staff interactions. Overall, Visiting Angels remains a notable option for families seeking personalized home care for their loved ones.
