Overview
Visiting Angels, located in Colorado Springs, Colorado, is part of a nationwide network dedicated to providing personalized home care services. With a focus on enabling seniors to live independently in their own homes, the agency has been serving the Colorado Springs community since 1999. Their services include assistance in areas such as dementia care, respite care, and companion care. The organization prides itself on delivering compassionate, one-on-one care tailored to the individual needs of their clients.
Services & Support
Visiting Angels offers a variety of home care services designed to meet the unique needs of seniors and disabled adults. These services include personal care, companion care, Alzheimer’s and dementia care, respite care, and fall prevention programs. The agency emphasizes the importance of customizing care plans to ensure that each client receives the support they require to maintain their independence at home.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate and dependable. Families have noted that the staff excels in matching caregivers with clients, ensuring that the needs and preferences of both parties are respected. Communication is a strong point for the agency, with many families expressing appreciation for the staff’s proactive updates regarding their loved ones’ well-being.
Who They Serve
Visiting Angels serves seniors and disabled adults in the Colorado Springs area. The agency has been particularly noted for its ability to support families dealing with various challenges, including those related to aging and health conditions. Clients include veterans, as well as individuals requiring assistance with daily activities.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the agency’s dedication to providing quality care. One family expressed gratitude for the agency’s help in caring for their father, noting the trustworthiness of the caregivers and their ability to match the right caregiver to their specific needs. Another family appreciated the agency’s communication, especially during emergencies, which provided peace of mind to those living out of state.
Room for Improvement
While many families have had positive experiences, there have been instances where communication fell short. One reviewer mentioned a lack of follow-up after reaching out for assistance, indicating that there may be room for improvement in response times for inquiries.
Summary
Visiting Angels in Colorado Springs is recognized for its compassionate and personalized approach to home care. With a strong commitment to matching caregivers with clients, the agency aims to support seniors in living independently. While most families express satisfaction with the services provided, some have noted occasional lapses in communication that could be addressed. Overall, Visiting Angels stands out as a trusted option for families seeking in-home care for their loved ones.
