Overview
Visiting Angels, located in College Station, Texas, offers a variety of family support services designed to help seniors maintain their independence and comfort at home. As part of the nationwide Visiting Angels network, they provide personalized care plans that cater to the unique needs of each individual. Their services include home care, companion care, veterans care, and family support services, with 24/7 availability to ensure continuous support.
Services & Support
Visiting Angels provides a comprehensive range of services tailored to the needs of seniors. Their offerings include 24-hour home care, respite care, and life care navigation, among others. The team is committed to creating individualized care plans that focus on the health and well-being of their clients, allowing seniors to age in place with dignity.
Care Approach & Staff
The caregivers at Visiting Angels are described as compassionate and dedicated, with many families noting the positive impact they have on their loved ones. The agency emphasizes matching caregivers to clients to ensure a good fit, which contributes to a positive care experience. Families have appreciated the professionalism and helpfulness of the staff, particularly during the initial assessment and scheduling processes.
Who They Serve
Visiting Angels serves seniors in the College Station area, providing essential support for those who wish to continue living independently at home. Their services are designed for older adults who may require assistance with daily activities, ensuring that clients receive the care they need while maintaining their autonomy.
Service Area
In addition to College Station, Visiting Angels also serves surrounding areas, including Caldwell, Brenham, Hearne, Navasota, and Franklin. This broad service area allows them to reach more families in need of home care support.
What Families Say
Families have expressed gratitude for the friendly and supportive staff at Visiting Angels. Many reviews highlight the effectiveness of the scheduling process and the responsiveness of the office staff. However, some feedback indicates inconsistencies in service reliability, with a few families reporting issues with communication and caregiver attendance. Overall, the positive experiences often outweigh the negatives, with many recommending the agency for its compassionate care.
Room for Improvement
While many families have had positive experiences with Visiting Angels, some reviews indicate concerns regarding reliability and communication. A few families reported instances where caregivers did not show up as scheduled, and there were mentions of unresponsive office staff. Addressing these issues could enhance the overall client experience.
Summary
Visiting Angels in College Station, Texas, is dedicated to providing compassionate and personalized home care services for seniors. Their team of caregivers is focused on ensuring that clients can live independently while receiving the support they need. Although there are some areas for improvement in reliability and communication, many families appreciate the commitment and care provided by the staff, making Visiting Angels a recommended option for home care services in the region.
