Overview
Visiting Angels, located in Carson City, Nevada, is part of a nationwide network dedicated to providing essential personal home care services. Their mission is to ensure that seniors can live independently in their own homes while receiving compassionate and respectful care from skilled professionals. The agency offers a variety of services tailored to meet the individual needs of their clients.
Services & Support
Visiting Angels provides a range of home care services, including companion care, dementia care, respite care, and light housekeeping. Their caregivers are trained to support seniors in maintaining their daily routines and ensuring their well-being. Families appreciate the personalized approach taken by the agency, allowing for customized care that aligns with the specific needs and preferences of each client.
Care Approach & Staff
The staff at Visiting Angels is noted for their dedication and professionalism. Caregivers are described as caring and understanding, fostering positive relationships with clients. Families have expressed gratitude for the support their loved ones receive, especially in cases involving dementia care. The management, including the owner, is recognized for being hands-on and responsive, creating a supportive work environment for caregivers.
Who They Serve
Visiting Angels serves seniors and individuals with varying levels of care needs, including those with dementia or other health challenges. The agency aims to help families navigate the complexities of caregiving, allowing their loved ones to remain in familiar surroundings while receiving the necessary assistance.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the professionalism and kindness of the caregivers. Many have expressed appreciation for the agency’s ability to accommodate individual schedules and needs. However, there have been some concerns regarding reliability and communication, with a few families reporting missed appointments and lack of follow-through in specific instances. Overall, the agency is regarded as a valuable resource for in-home care.
Room for Improvement
While many families have had positive experiences, some have noted issues with reliability and communication. A few clients reported missed appointments and a lack of adequate follow-up, indicating a need for improvement in these areas.
Summary
Visiting Angels in Carson City is recognized for its commitment to providing compassionate and personalized home care services. With a dedicated team of caregivers and a supportive management structure, the agency strives to enhance the quality of life for seniors and their families. While there are areas that could benefit from improvement, the overall sentiment among families is one of gratitude and appreciation for the care provided.
