Overview
Visiting Angels, located in Bryn Mawr, Pennsylvania, has been a leading provider of home care services for over 25 years. They specialize in offering essential personal home care services that allow seniors to age in place comfortably. The agency emphasizes one-on-one care, ensuring that clients receive the attention and support they need to maintain their independence at home.
Services & Support
Visiting Angels provides a variety of services tailored to meet the unique needs of seniors. Their offerings include in-home care, dementia care, respite care, senior personal care, and companion care services. Families have noted the agency’s ability to adapt to changing circumstances, such as providing overnight care or additional support during emergencies. Caregivers are described as compassionate and attentive, contributing positively to clients’ overall well-being.
Care Approach & Staff
The caregivers at Visiting Angels are frequently praised for their professionalism and kindness. Families report that caregivers not only assist with daily tasks but also engage clients in meaningful ways, such as listening to music, going for walks, and providing companionship. The agency’s staff is described as understanding and responsive, with many families expressing appreciation for the support they receive from both caregivers and office staff.
Who They Serve
Visiting Angels primarily serves seniors who wish to remain in their homes while receiving care. The agency caters to individuals with varying needs, including those with dementia or mobility challenges. Families looking for interim care or additional support after hospital stays have found the services particularly beneficial, providing peace of mind during difficult transitions.
Scheduling & Availability
Families have reported positive experiences with the scheduling process at Visiting Angels. The agency is noted for its quick response times and willingness to accommodate last-minute requests for additional care. Many families feel reassured knowing that they can rely on Visiting Angels to meet their scheduling needs effectively.
What Families Say
Reviews consistently highlight the compassionate nature of the caregivers and the overall quality of service provided by Visiting Angels. Many families express gratitude for the support received during challenging times, with caregivers often becoming trusted companions for their loved ones. However, some feedback indicates that there have been occasional issues with organization and communication, particularly regarding scheduling and follow-up.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding organizational aspects of the service. A few reviews mention issues with staff punctuality and communication, particularly in maintaining consistent points of contact. Addressing these areas could enhance the overall experience for clients and their families.
Summary
Visiting Angels in Bryn Mawr, PA, has established a strong reputation for providing compassionate in-home care for seniors. Their focus on personalized support and the dedication of their caregivers have garnered positive feedback from families. While there are areas for improvement regarding organization and communication, the overall sentiment reflects a commitment to enhancing the quality of life for clients and their families.