Overview
Village Caregiving, located in Portsmouth, Ohio, is a privately held, non-medical home health care agency that operates across many states in the U.S. The company prides itself on its compassionate and professional approach to caregiving, treating clients as part of their own family. With a strong reputation built largely through word of mouth, Village Caregiving emphasizes the importance of trust in caring for loved ones.
Services & Support
Village Caregiving offers a range of in-home care services tailored to meet the unique needs of each client. Their approach includes developing personalized care plans through initial assessments and discussions with both clients and their families. This ensures that the care provided maximizes the independence of elderly clients, including those with specialized needs such as dementia or mobility issues. The agency also provides family support and ongoing caregiver training to ensure high-quality care.
Care Approach & Staff
The staff at Village Caregiving are frequently described as compassionate, understanding, and professional. Many reviews highlight the supportive nature of the employees, who are dedicated to making clients feel comfortable and valued. Caregivers are thoroughly vetted and receive ongoing training to stay updated on the latest care practices, which contributes to a nurturing environment for both clients and their families.
Who They Serve
Village Caregiving serves a diverse clientele, including older adults, veterans, and individuals with disabilities. The agency aims to help clients maintain their independence while receiving the care they need in the comfort of their own homes.
Scheduling & Availability
The agency is committed to flexibility in scheduling, working with clients to accommodate their individual needs and preferences. This adaptability is a key component of their service, ensuring that care is provided when it is most needed.
Insurance & Billing
Village Caregiving accepts Medicare and Medicaid, making their services accessible and affordable for a broad range of clients. The agency works closely with potential clients to navigate the billing process and ensure that care is financially manageable.
What Families Say
Families have consistently praised Village Caregiving for their kind and compassionate staff. Many reviews note the professionalism of the employees and the positive impact they have on clients’ lives. Clients have reported feeling supported and well cared for, with several families expressing high levels of satisfaction and recommending the agency to others.
Room for Improvement
While many families express a high level of satisfaction with the services provided by Village Caregiving, a few have mentioned areas where they feel there could be enhancements in communication and support for families navigating the caregiving process.
Summary
Village Caregiving in Portsmouth, Ohio, is dedicated to providing compassionate, professional, and personalized home care services. With a strong focus on family involvement and caregiver training, the agency aims to create a supportive environment for both clients and their families. Their commitment to understanding individual needs and maintaining client independence makes them a trusted choice for home health care.
