Overview
Venture Forthe Cheektowaga Office, located in Cheektowaga, New York, is a family-owned home health care agency dedicated to providing quality care to seniors and individuals wishing to remain in their homes. With over 15 years of experience in the Western New York area, Venture Forthe emphasizes the importance of independence and personal choice in the care process.
Services & Support
Venture Forthe offers a range of services tailored to meet the diverse needs of its clients. These services include 24/7 care, assistance for chronic illnesses, and specialized support for individuals recovering from traumatic brain injuries or strokes. The agency also participates in the Consumer Directed Personal Assistance Program (CDPAP), allowing clients to hire caregivers of their choice, including family members or friends. This flexibility is designed to empower clients and ensure they receive care that aligns with their personal preferences and lifestyles.
Care Approach & Staff
The staff at Venture Forthe is frequently described as compassionate and attentive. Many families report positive experiences with the personnel, highlighting their willingness to listen and address any concerns. The agency prides itself on advocating for the needs and goals of its clients, ensuring that care is not only effective but also respectful of individual choices.
Who They Serve
Venture Forthe primarily serves seniors and individuals with disabilities or chronic illnesses in the Cheektowaga area. The agency is committed to helping clients maintain their independence and quality of life while receiving the necessary support to remain at home.
What Families Say
Families have expressed high levels of satisfaction with Venture Forthe’s services. Many reviews commend the agency for its helpful and caring staff, with one family noting the excellent support received over several years. However, some families have mentioned challenges with communication regarding caregiver hours, indicating that timely updates would enhance the overall experience.
Room for Improvement
While many families appreciate the support provided by Venture Forthe, a recurring concern involves the communication of caregiver hours. Some clients have expressed frustration over delays in receiving this information, which can lead to confusion regarding caregiver schedules.
Summary
Venture Forthe Cheektowaga Office is a reputable home health care agency that prioritizes client independence and choice. With a caring staff and a range of services designed to meet individual needs, the agency is well-regarded by families seeking support for their loved ones. While there are areas for improvement in communication, the overall feedback highlights a commitment to quality care and client satisfaction.
