Overview
Upstate HealthCare Services, Inc., located in Anderson, South Carolina, offers personal care services designed to assist individuals with personal needs while they maintain their independence in the community. The organization specializes in providing support for adults with physical or developmental disabilities and the elderly, focusing on personal care, hygiene, and homemaking services.
Services & Support
Upstate HealthCare Services provides a range of personal care services, including assistance with personal hygiene, household tasks, shopping, and transportation. Their homemaking services aim to help clients manage routine household chores such as laundry, dusting, and meal preparation, allowing individuals to live more independently. Additionally, they offer testing services, including TB tests, which have received positive feedback for being affordable and efficient.
Care Approach & Staff
The staff at Upstate HealthCare Services is noted for their friendliness and professionalism. Many clients have expressed appreciation for how staff members take the time to explain procedures, particularly during TB testing, which has been described as a comfortable experience. The care approach emphasizes making clients feel valued and respected, ensuring they do not feel like just a number in the system.
Who They Serve
Upstate HealthCare Services primarily serves older adults and individuals with disabilities, offering tailored support to meet their unique needs. The organization is committed to preserving the dignity and independence of its clients through compassionate care.
Service Area
Upstate HealthCare Services operates across the upstate region of South Carolina, providing essential home health care services to various communities.
What Families Say
Families have shared overwhelmingly positive experiences with Upstate HealthCare Services. Many clients have highlighted the friendly and efficient staff, particularly in relation to TB testing, which is noted for its affordability compared to other providers. While there are commendations for the quality of care, there have been some concerns regarding the organization and reliability of specific caregivers.
Room for Improvement
Some feedback indicates that there may be inconsistencies in caregiver performance, with particular instances of dissatisfaction regarding the thoroughness of care provided. Clients have expressed a desire for better organization in scheduling and communication regarding caregiver assignments.
Summary
Upstate HealthCare Services, Inc. in Anderson, South Carolina, is dedicated to supporting adults with disabilities and the elderly through personal care and homemaking services. The organization is praised for its friendly staff and affordable testing services, particularly for TB tests. While many families report positive experiences, there are areas for improvement in caregiver consistency and organizational communication.
