Overview
Unlimited Care, located in Kingston, New York, provides home health care and staffing services aimed at meeting the needs of individuals requiring assistance. The organization emphasizes a team approach, with a focus on building trust and comfort for patients and their families.
Services & Support
Unlimited Care offers a range of services including home care and facility care, tailored to both short-term and long-term needs. The staff is dedicated to helping patients maintain their independence and well-being while providing the necessary support for health care services.
Care Approach & Staff
The organization employs a team that includes Patient Service Specialists and Supervisory Nurses, who work collaboratively to create individualized care plans. However, reviews indicate mixed experiences with staff performance. While some clients appreciated the assistance of specific aides, others reported issues with the training and motivation of caregivers, describing instances of aides being inattentive or not fulfilling their duties effectively.
Who They Serve
Unlimited Care serves individuals in need of home health care, including those requiring assistance due to health conditions or recovery from medical treatments. Their goal is to provide supportive services that help clients retain their independence.
Room for Improvement
Feedback from clients suggests several areas for improvement. Some families expressed concerns about the scheduling and communication from the organization, noting instances where aides were not provided during critical times. Additionally, there were reports of inadequate training for some staff, leading to dissatisfaction with the level of care provided.
What Families Say
Reviews reflect a varied experience among clients. While some praised the dedication and friendliness of certain aides, others highlighted significant issues with the company’s responsiveness and the quality of care. Complaints included lack of coverage during aide absences and insufficient communication from management regarding scheduling changes.
Summary
Unlimited Care in Kingston, New York, aims to offer quality home health care services through a dedicated team approach. While some clients have had positive experiences with individual aides, there are notable concerns regarding staffing consistency and communication. Families considering this provider may want to weigh these factors based on their specific needs.
