Overview
TRU Healthcare, located in Duluth, Minnesota, is a Medicare-certified agency that offers a variety of home healthcare services. The agency provides support for individuals of all ages, focusing on enabling them to live more independent and fulfilling lives. Their services include Alzheimer’s and Dementia Care, Home Health Aide, Skilled Nursing, In-home Therapies such as physical, occupational, and speech therapy, Post-Surgery Care, Respite Care, and Veterans’ Services.
Services & Support
TRU Healthcare offers a comprehensive range of home healthcare services designed to support clients in their recovery and daily living activities. Their in-home therapy services aim to enhance the quality of life for clients, with personalized sessions tailored to meet individual needs and goals. The agency is committed to providing compassionate care, ensuring that clients receive the assistance they require in the comfort of their homes.
Care Approach & Staff
The staff at TRU Healthcare are described as caring and dedicated, with a focus on making a positive difference in the lives of their clients. Many reviews highlight the commitment of new employees to client care, indicating a shift towards a more supportive environment. However, there are also concerns raised about the reliability and training of some staff members, with reports of inadequate service in certain instances.
Who They Serve
TRU Healthcare serves individuals of all ages, providing tailored care that meets the unique needs of each client. Their services are designed to assist those recovering from illness or injury, as well as those requiring ongoing support for daily activities.
Room for Improvement
While many families have expressed satisfaction with the caring nature of the staff, there are notable concerns regarding service reliability and management communication. Some clients reported issues with staff attendance and responsiveness, particularly in critical situations. These experiences indicate a need for improvement in operational consistency and client communication.
Summary
TRU Healthcare in Duluth, Minnesota, provides a wide range of home healthcare services aimed at supporting individuals of all ages. While the agency has received positive feedback for its compassionate staff and comprehensive care offerings, there are concerns regarding reliability and management responses in certain situations. Families considering TRU Healthcare should weigh these factors when evaluating their home health care options.
