Overview
Tripple C Health Systems Inc, located in Midland, Texas, is a home health care provider that aims to deliver quality care in the comfort of patients’ homes. The agency offers a range of services including nursing, physical therapy, and social worker support. They emphasize a patient-centric approach, claiming to prioritize the needs of each individual they serve.
Services & Support
Tripple C Health Systems provides a variety of home health care services. These include wound care, after surgery care, IV therapy, and assistance with injections. Additionally, they offer physical therapy, utilizing electrical stimulation units to help manage pain and reduce inflammation. The agency is certified and accredited by CHAP, Medicare, and Medicaid, which underscores their commitment to meeting regulatory standards in home health care.
Care Approach & Staff
The agency describes its staff as highly dedicated and experienced, comprising nurses, therapists, aides, and medical social workers. Some families have reported positive experiences with the nursing staff, noting their compassion and attentiveness. However, there are significant concerns regarding the professionalism of the administration and some caregivers, with reports of unresponsiveness and a lack of accountability for service issues.
What Families Say
Reviews from families present a mixed picture of Tripple C Health Systems. While some clients have praised the kindness and thoroughness of the nurses, others have expressed dissatisfaction with the professionalism of the caregivers and the administration. Several families highlighted issues such as caregivers not showing up, poor communication from the staff, and experiences of feeling dismissed when raising concerns. One family noted a particularly troubling interaction with an owner, describing it as unprofessional and confrontational.
Room for Improvement
There are notable concerns regarding communication and professionalism at Tripple C Health Systems. Families have reported difficulties in reaching staff members and receiving timely responses to their inquiries. Additionally, issues related to caregiver reliability and administrative support have been highlighted, suggesting a need for improvement in these areas to enhance the overall experience for clients.
Summary
Tripple C Health Systems Inc in Midland, Texas, offers a range of home health care services with a focus on patient-centered care. While some families have reported positive experiences with their nursing staff, there are significant concerns regarding the professionalism and reliability of the caregiving services. Families considering this provider should be aware of the mixed reviews and the potential for communication challenges.
