Overview
Total Care Connections (Formerly: Beo Personal Care), located in Colorado Springs, Colorado, is dedicated to enhancing the quality of life for patients and their families. They specialize in providing sensitive and confidential care services that respect the dignity and well-being of each individual. Their approach includes the development of customized home care plans tailored to meet the specific needs of both patients and families.
Services & Support
Total Care Connections offers a comprehensive range of home care services designed to support individuals in maintaining their independence at home. Their skilled caregivers provide assistance with personal hygiene, medication reminders, companionship, emotional support, and daily living activities. The agency also manages care coordination, including doctor’s appointments and communication with families, ensuring peace of mind for those involved. Services are available for a flexible range of hours, from a few days a week to 24/7 care.
Care Approach & Staff
The caregivers at Total Care Connections are frequently described as compassionate and professional. Families have noted that the staff provides not only physical support but also emotional care, making clients feel comfortable and respected. The agency emphasizes a personalized approach, creating care plans that cater to the unique needs of each client. This dedication to individualized care has resulted in positive experiences for many families.
Who They Serve
Total Care Connections primarily serves seniors who wish to remain in their homes while receiving necessary support. However, their services are also available to individuals of who require assistance with daily activities. The agency is committed to supporting those with varying needs, including individuals with disabilities or those recovering from illness.
What Families Say
Feedback from families highlights the positive impact of Total Care Connections on their loved ones’ lives. Many reviewers express gratitude for the care provided, noting the kindness and professionalism of the caregivers. Families have shared experiences of feeling at ease knowing their loved ones are in capable hands, with one reviewer specifically mentioning the company’s ability to provide care even during challenging times like the Covid pandemic. However, some families have expressed a desire for more Spanish-speaking caregivers to better meet their needs.
Room for Improvement
While many families have praised the care provided, there have been comments regarding the office administration’s responsiveness, with some reviewers noting experiences of rudeness. Addressing communication and administrative concerns could enhance the overall experience for families seeking support.
Summary
Total Care Connections in Colorado Springs, Colorado, is committed to providing compassionate and personalized home care services. With a focus on dignity and respect, they offer a wide range of support for individuals wishing to maintain their independence at home. Families have consistently reported positive experiences with the caregivers, though there is room for improvement in administrative interactions. Overall, Total Care Connections is recognized as a reliable choice for home health care in the area.
