Overview
Tendercare Home Health Services Inc, located in Indianapolis, Indiana, is a family-owned and operated home healthcare agency. With over three decades of experience, Tendercare is recognized for its compassionate, family-centered approach to in-home care, consistently ranked among the top places to work in Indiana. The agency focuses on providing personalized care by matching patients with dependable nurses, therapists, and aides.
Services & Support
Tendercare offers a wide range of services, including private duty nursing by registered nurses (RNs) and licensed practical nurses (LPNs) for both adults and pediatric patients. They also provide home health aides, attendants, physical therapists, and occupational therapists. Additionally, Tendercare supports family caregivers by offering training and payment options for those who wish to provide care to their loved ones.
Care Approach & Staff
The agency is noted for its caring and compassionate staff, who are frequently described as professional and dependable. Employees appreciate the supportive work environment and flexible scheduling, which allows them to balance their personal and professional lives. Tendercare emphasizes building relationships with both patients and employees, fostering a family-oriented atmosphere.
Who They Serve
Tendercare serves a diverse clientele, including families with children who have complex medical needs. The agency is committed to meeting the unique needs of each patient, ensuring they receive tailored support in the comfort of their own homes.
What Families Say
Many families have expressed gratitude for the care their loved ones receive from Tendercare, highlighting the agency’s responsiveness and dedication. Positive feedback often reflects the compassionate nature of the staff and the supportive environment provided. However, some families have raised concerns about staffing challenges and communication issues, particularly during times of high demand.
Room for Improvement
While many families commend Tendercare for its care and support, there have been reports of difficulties in maintaining consistent nursing staff and communication regarding care schedules. Some families noted that these issues have impacted their overall experience.
Summary
Tendercare Home Health Services Inc is a well-regarded home healthcare agency in Indianapolis, Indiana, known for its compassionate care and family-oriented approach. With a variety of services tailored to meet the needs of patients and their families, Tendercare prioritizes building strong relationships grounded in integrity and support. While there are areas for improvement, particularly regarding staffing and communication, many families and employees express satisfaction with the overall care experience.
