Overview
Tender Touch Home Health Care LLC, located in Clayton, Missouri, is a dedicated provider of Consumer Directed Services (CDS) and home health care. They specialize in offering personalized care to clients in the St. Louis area, ensuring that individuals receive the support they need in the comfort of their own homes. Their mission focuses on enhancing the lives of those they serve through compassionate and tailored care.
Services & Support
Tender Touch Home Health Care offers a range of services including personal care, housekeeping, transportation, respite care, and nurse visits. They also provide Independent Living Waiver (ILW) services, which encompass case management and specialized medical equipment for eligible consumers. This comprehensive approach allows them to cater to the diverse needs of their clients, ensuring that all aspects of care are addressed.
Care Approach & Staff
The staff at Tender Touch is frequently described as professional, compassionate, and attentive. Families appreciate the quality of care provided by the caregivers, who are noted for their kindness and dedication. Many clients have shared positive experiences regarding the seamless transition of care, highlighting the staff’s ability to maintain open communication and respond promptly to any concerns.
Who They Serve
Tender Touch Home Health Care serves a wide range of clients, including individuals requiring assistance with daily activities and those needing specialized care. Their services are designed to support clients who wish to maintain their independence while receiving necessary care in their homes.
Service Area
Tender Touch Home Health Care operates primarily in the St. Louis area, making their services accessible to a broad community of clients in need of home health care.
Scheduling & Availability
The agency is committed to providing flexible scheduling options for their clients. This adaptability helps ensure that care is delivered according to the specific needs and preferences of each individual.
Insurance & Billing
Tender Touch accepts both Medicaid and private pay options, allowing them to serve a diverse clientele. This flexibility in billing helps alleviate financial concerns for families seeking care for their loved ones.
What Families Say
Families consistently express high satisfaction with Tender Touch Home Health Care, often highlighting the professionalism and compassion of the staff. Many reviews commend the caregivers for their attentiveness and the quality of service provided. Clients appreciate the personalized approach and the agency’s willingness to address individual needs, making them feel valued and supported throughout the care process.
Room for Improvement
While the feedback is overwhelmingly positive, some families have noted that communication could be further enhanced in certain situations. Ensuring that all concerns are addressed promptly can contribute to an even better experience for clients and their families.
Summary
Tender Touch Home Health Care LLC stands out as a reliable provider of home health care services in Clayton, Missouri. Their commitment to compassionate care, combined with a wide range of services and flexible options, makes them a trusted choice for families seeking support for their loved ones. With a focus on personalized care and strong communication, they strive to improve the quality of life for their clients while providing peace of mind to their families.