Overview
Tender Care Home Health Services, located in Florence, South Carolina, has been providing home health care services for over 15 years. The agency aims to deliver dependable, professional, and compassionate care to the community.
Services & Support
Tender Care offers a range of home health care services, including personal and companion care. They focus on ensuring that clients receive the assistance they need in a comfortable and familiar environment.
Care Approach & Staff
The staff at Tender Care has received mixed reviews from families. While some families have praised the professionalism and compassion of the caregivers, others have expressed concerns about communication and the demeanor of specific employees. Positive feedback highlights the friendliness and organization of the staff, with some caregivers noted for their dedication and training. However, there are reports of unprofessional behavior and a lack of logical communication from certain staff members, which has affected the experiences of some families.
Who They Serve
Tender Care serves a diverse clientele, including elderly individuals requiring assistance after surgeries or during recovery. The agency aims to provide support to those in need of home health care services in the Florence area.
What Families Say
Feedback from families is varied. Some families have shared positive experiences, noting the care and attention their loved ones received. They appreciate the peace of mind that comes from having skilled caregivers. Conversely, other families have reported negative interactions, particularly with management and specific staff members, describing experiences that left them feeling dissatisfied and urging caution when considering the agency.
Room for Improvement
Several reviews indicate a need for improvement in communication and staff professionalism. Some families have expressed frustration regarding specific interactions with employees, which has impacted their overall experience with the agency.
Summary
Tender Care Home Health Services has been a part of the Florence community for over 15 years, offering various home health care services. While many families appreciate the compassionate care provided by some staff members, there are notable concerns regarding communication and professionalism from certain employees. Families considering Tender Care may want to weigh the mixed feedback to determine if it aligns with their expectations for home health care services.
