Overview
Team Select Home Care, located in Indianapolis, Indiana, provides compassionate in-home care for both adults and children. Their services include specialized private-duty nursing, personal care assistance, and family caregiving programs. Since its establishment in 2008, the company has focused on improving lives by treating patients with dignity, advocating for families, and empowering their team of skilled professionals.
Services & Support
Team Select Home Care offers a range of services tailored to meet the unique needs of their clients. These services include private-duty nursing, personal care, respite nursing, and tracheostomy care. The organization emphasizes personalized care plans designed to support medically fragile individuals, ensuring they receive the attention and assistance they require in the comfort of their homes.
Care Approach & Staff
The staff at Team Select Home Care is often described as compassionate and dedicated, with many reviews highlighting their professionalism and commitment to quality care. Families appreciate the genuine desire of the staff to make a positive difference in their clients’ lives. However, some reviews indicate that there have been challenges with staffing consistency and the quality of aides, with reports of untrained personnel not meeting expectations in caregiving tasks.
What Families Say
Feedback from families is mixed. While many express gratitude for the compassionate care provided by the staff and commend the overall experience, others have noted significant concerns regarding staffing reliability. Some families reported instances of inadequate coverage and unprofessional behavior from aides, which led to dissatisfaction with the service. Positive comments often emphasize the dedication and hard work of the team, highlighting their willingness to go above and beyond in caring for clients.
Room for Improvement
There are noted areas for improvement, particularly regarding staffing consistency. Some families reported challenges with having adequate coverage for their loved ones, especially during weekends. Additionally, concerns were raised about the training and professionalism of certain aides, indicating a need for enhanced staff training and oversight to ensure a consistently high standard of care.
Summary
In summary, Team Select Home Care in Indianapolis, Indiana, offers a variety of in-home care services aimed at supporting medically fragile individuals and their families. While the organization has many dedicated staff members who provide compassionate care, there are challenges related to staffing consistency and the quality of some aides. Families considering Team Select Home Care may find a mix of experiences, with both commendations for the caring approach and concerns regarding service reliability.
