Overview
SYNERGY HomeCare, located in Monona, Wisconsin, provides non-medical in-home care services tailored to the needs of individuals facing aging, disability, illness, or injury. Their offerings include companion care, homemaking, personal care, and transportation services, aimed at enhancing the quality of life for clients.
Services & Support
The agency specializes in a range of non-medical services designed to support clients in their homes. This includes assistance with daily tasks, companionship, and personal care, which are essential for individuals who may require extra help due to various circumstances. They also cater to veterans and work with private individuals as well as long-term care insurance providers.
Care Approach & Staff
Clients frequently commend the professionalism and communication skills of the staff, noting that they feel comfortable and supported. The owner has been described as kind and thorough, taking the time to understand individual needs and providing clear explanations of available options. Caregivers are reported to be not only competent but also pleasant companions, fostering a sense of trust and independence among clients.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including seniors, individuals recovering from surgery, and those dealing with chronic conditions or disabilities. Families appreciate the agency’s responsiveness, especially when they are unable to provide direct assistance themselves.
What Families Say
Reviews highlight the agency’s ability to provide timely and compassionate care. Families have expressed gratitude for the support given to their loved ones during challenging times, such as recovery from surgery or end-of-life care. The staff’s approach has been described as family-like, making clients feel at ease and cared for.
Room for Improvement
While feedback has been overwhelmingly positive, some families noted that they would appreciate more detailed communication regarding care plans and ongoing assessments to ensure all needs are being met effectively.
Summary
In summary, SYNERGY HomeCare in Monona, Wisconsin, is recognized for its compassionate and responsive non-medical home care services. With a focus on individualized care and a supportive staff, they aim to enhance the lives of their clients and provide peace of mind for families.
