Overview
Symbii Home Health & Hospice – Salt Lake City, located in Salt Lake City, Utah, offers a range of home health services, including physical therapy and hospice care. The organization is dedicated to providing compassionate care aimed at enhancing the quality of life for patients, whether at home or in a facility.
Services & Support
Symbii provides a variety of services, including home health care, hospice, palliative care, and mobile primary care. Their home health services focus on delivering medical care directly to patients in their homes, while hospice care emphasizes comfort and quality of life for those at the end of life. The physical therapy services are particularly noted, with therapists working closely with patients to create and implement tailored exercise plans.
Care Approach & Staff
The staff at Symbii is frequently described as professional, knowledgeable, and caring. Many clients have praised the physical therapists for their thoroughness and ability to educate patients about their conditions and recovery processes. Some therapists are noted for their ability to adapt treatment plans to meet individual patient needs, which has contributed to positive recovery experiences for many clients.
Who They Serve
Symbii serves a diverse range of clients, including those recovering from surgery or illness and individuals requiring hospice care. The services are designed to support patients of various backgrounds and health conditions, ensuring that care is tailored to each individual’s circumstances.
Scheduling & Availability
Clients have reported that initiating services with Symbii is straightforward, with good communication and prompt responses to inquiries. However, there have been mixed experiences regarding appointment punctuality, with some clients noting that staff members occasionally arrived late for scheduled visits.
What Families Say
Feedback from families highlights a mix of experiences with Symbii. While many clients commend the physical therapy services and the professionalism of the staff, some have expressed dissatisfaction with the availability of necessary supplies and equipment. Additionally, a few clients noted that their overall experience varied significantly, with some describing parts of the service as mediocre or less effective compared to previous providers.
Room for Improvement
Several clients have indicated areas for improvement, particularly regarding the provision of necessary supplies and equipment for home care. There are mentions of challenges in obtaining essential items, which added stress during recovery. Furthermore, some families have expressed concerns about the consistency of care and communication from the staff.
Summary
Overall, Symbii Home Health & Hospice – Salt Lake City provides a range of valuable services aimed at improving patient health and comfort. While many clients have had positive experiences with their physical therapy and the professionalism of the staff, there are areas that need attention, particularly in supply provision and appointment management. Families considering Symbii may find a mix of strengths and weaknesses in their service delivery.
