Overview
Sutter Care at Home – Timberlake (San Leandro), located in San Leandro, California, Sutter Care at Home – Timberlake, located in San Leandro, California, has been a trusted provider of home care services for over a century. As one of the largest not-for-profit, community-based home care organizations in Northern California, they specialize in delivering personalized care tailored to the needs of each patient. Their comprehensive range of services includes home health care, hospice, Advanced Illness Management (AIM), infusion therapy, respiratory care, and home medical equipment.
Services & Support
Sutter Care at Home – Timberlake offers a variety of services aimed at supporting patients and their families. These services encompass home health care, hospice care, and specialized support for respiratory needs, including CPAP therapy. They also provide home medical equipment and bereavement support, ensuring a holistic approach to patient care.
Care Approach & Staff
The staff at Sutter Care at Home – Timberlake is frequently described as knowledgeable, friendly, and patient. Clients have expressed appreciation for the thorough explanations and support they receive, particularly regarding the use of CPAP machines. Staff members take the time to answer questions and provide practical tips, which helps patients feel more comfortable and confident in managing their care. One staff member, known for her exceptional service, has been noted for her ability to explain complex information in an understandable manner, ensuring patients are well-prepared to use their equipment.
Who They Serve
Sutter Care at Home – Timberlake serves a diverse range of patients, particularly those requiring home health care and hospice services. Their focus on individualized care is reflected in the positive experiences shared by clients, many of whom have received assistance with CPAP therapy and other respiratory care needs.
Service Area
The organization provides services throughout Northern California, covering several counties including Alameda, Contra Costa, Nevada, Placer, Sacramento, Solano, Sutter, Yolo, and Yuba. This extensive service area allows them to reach a wide range of patients in need of home care support.
What Families Say
Families have shared overwhelmingly positive experiences with Sutter Care at Home – Timberlake. Many clients have specifically praised the staff for their helpfulness and the thoroughness of the information provided, especially regarding the setup and use of CPAP machines. Reviews highlight the staff’s ability to answer questions and address concerns, contributing to a supportive and reassuring environment for patients.
Room for Improvement
While the majority of feedback is positive, some families noted occasional challenges with scheduling and timely service. Addressing these concerns could enhance the overall experience for clients.
Summary
Sutter Care at Home – Timberlake is a well-established provider of home health care services in San Leandro, California. With a strong commitment to patient-centered care and a knowledgeable staff, they effectively support clients through a variety of health challenges, particularly in respiratory care. Families appreciate the thorough explanations and support provided, making the transition to home care smoother and more manageable.
