Overview
Superior Senior Care, located in Benton, Arkansas, is a well-established provider of in-home caregiving services. Founded in 1985, the organization has expanded to include 27 locations and connects thousands of care seekers with professional caregivers each day. As the first licensed and nationally accredited caregiver referral service in the state, Superior Senior Care aims to deliver compassionate and personalized care to seniors in the comfort of their own homes.
Services & Support
Superior Senior Care offers referrals for in-home caregiving services tailored to the needs of seniors. Their services are designed to enhance the quality of life for clients by providing reliable assistance with daily activities. The Benton branch is managed by a team familiar with local resources, ensuring that clients receive support that aligns with their community’s offerings.
Care Approach & Staff
The staff at Superior Senior Care is frequently described as caring, professional, and dedicated to their clients. Many reviewers highlight the compassionate nature of the caregivers, noting that they often go above and beyond to meet the needs of those they serve. While some families have expressed concerns about the consistency of caregiver availability, the majority of feedback emphasizes the competence and kindness of the team members who do provide care.
Who They Serve
Superior Senior Care primarily serves seniors in Saline County, Arkansas, offering in-home assistance to enhance their daily living. The caregivers are equipped to support various needs, ensuring that clients receive the appropriate care tailored to their individual situations.
What Families Say
Reviews from families reflect a mix of experiences. Many families express gratitude for the caring and attentive nature of the staff, with specific caregivers receiving praise for their dedication. However, some clients have reported issues with caregiver attendance and the need for better training among staff. Overall, while there are areas for improvement, the general sentiment is that the caregivers are kind and competent.
Room for Improvement
While many families appreciate the quality of care provided, there are concerns regarding the consistency of caregiver availability and the training of staff. Some reviews indicate that caregivers have been late or absent, which has impacted the overall experience for certain clients.
Summary
In summary, Superior Senior Care in Benton, Arkansas, is dedicated to providing compassionate in-home care for seniors. With a focus on personalized support and a strong team of caregivers, the organization strives to meet the unique needs of each client. While there are some reported challenges with caregiver consistency, the overall feedback highlights a commitment to quality care and a caring approach.
