Overview
Stat Medical Service Inc, located in Columbus, Georgia, is a medical staffing agency that provides various services, including fingerprinting, TB testing, and CNA training. The facility aims to serve a diverse clientele, offering support for those in need of medical services.
Services & Support
Stat Medical Service Inc offers a range of services, including fingerprinting for nursing licensure, TB testing, and CNA training. The agency is noted for its medical staffing capabilities, catering to hospitals, nursing homes, and private duty care. While some clients have found the training beneficial, others have expressed dissatisfaction with the service delivery and customer experience.
Care Approach & Staff
The staff at Stat Medical Service Inc has received mixed reviews. Some clients appreciate the kindness and professionalism of certain employees, particularly in the training programs. However, there are several reports of rudeness from front office staff, with some individuals describing their interactions as unprofessional and dismissive. This inconsistency in customer service appears to be a recurring theme among reviews.
Who They Serve
Stat Medical Service Inc serves a variety of clients, including individuals seeking CNA training and those needing fingerprinting or TB tests. The facility aims to assist both aspiring healthcare professionals and those requiring medical services in the Columbus area.
Service Area
Located in Columbus, Georgia, Stat Medical Service Inc primarily serves the local community, offering essential medical services and training for residents.
Scheduling & Availability
Some clients have noted challenges with scheduling, particularly regarding class availability for CNA training. There have been instances where classes were canceled due to low enrollment, leading to frustration among those who had already paid for materials. Additionally, there are suggestions for extending hours to accommodate clients who may not be able to visit during regular business hours.
Insurance & Billing
Concerns have been raised regarding the billing practices at Stat Medical Service Inc. Clients have expressed dissatisfaction with non-refundable fees for classes that may be canceled, leading to a perception of unfairness in their financial practices.
Accessibility & Languages
While specific details about accessibility and language services are not provided, clients have noted that the facility may not meet all accessibility needs, particularly in terms of customer service and facility conditions.
What Families Say
Feedback from families and clients reflects a divide in experiences at Stat Medical Service Inc. While some have praised the quality of training and support received, others have reported negative experiences, particularly with the front office staff. Comments highlight issues with rudeness, perceived discrimination, and a lack of professionalism during interactions.
Room for Improvement
Several reviews indicate areas where Stat Medical Service Inc could enhance its service delivery. Improving customer service, addressing staff training, and ensuring a more welcoming environment could help alleviate the concerns expressed by clients. Additionally, better communication regarding class availability and billing practices may improve overall satisfaction.
Summary
Stat Medical Service Inc in Columbus, Georgia, offers essential medical services and training, but client experiences vary significantly. While some appreciate the training and support provided, others have encountered issues with staff behavior and service delivery. Addressing these concerns may help the agency improve its reputation and better serve the community.
