Overview
St. David’s Healthcare at Home, located in Austin, Texas, provides home health services aimed at facilitating a smooth transition from hospital to home care. They offer a range of individualized options, including skilled nursing, rehabilitation, and social services, designed to support patients as they recover in the comfort of their own homes.
Services & Support
The services provided by St. David’s Healthcare at Home include comprehensive health assessments, skilled nursing, rehabilitation, and assistance from home health aides for personal care needs. Their multidisciplinary team is dedicated to tailoring care plans to meet the unique needs of each patient, ensuring continuity of care with healthcare providers.
Care Approach & Staff
St. David’s Healthcare at Home emphasizes compassionate care, aiming to deliver a level of support comparable to that received during a hospital stay. Their staff is trained in home-based care and is committed to closely monitoring patient progress and maintaining communication with healthcare providers.
Who They Serve
The agency serves patients transitioning from hospital care to home care, offering support for a variety of health conditions. They aim to assist individuals in Central Texas who require skilled nursing and rehabilitation services at home.
What Families Say
Reviews express significant concerns regarding communication and reliability. Some families reported issues with follow-up visits, stating that there was a lack of communication from nursing and therapy staff after initial evaluations. Additionally, there were mentions of staffing issues that impacted the consistency of care, leading to disappointment in the overall service experience.
Room for Improvement
Feedback indicates a need for enhanced communication and responsiveness from the staff. Families have noted that follow-ups and timely updates regarding care plans are areas that require attention, as several expressed frustration over unreturned calls and insufficient coordination of care.
Summary
St. David’s Healthcare at Home offers a range of home health services in Austin, Texas, focusing on individualized care for patients transitioning from hospital to home. While their commitment to compassionate care is evident, families have raised concerns about communication and the reliability of services. Addressing these issues could enhance the overall experience for patients and their families.
