Overview
Shalom Home Health Care Inc, located in Chicago, Illinois, is dedicated to providing quality home health care services to the community. Their mission is to alleviate the challenges faced by individuals enduring health conditions or disabilities at home, thereby supporting both clients and their families.
Services & Support
Shalom Home Health Care offers a range of services designed to meet the diverse needs of their clients. These include homemaker services, companionship, personal care, respite care, and support from certified nurse aides. This variety aims to lessen the burden on families and promote wellness for homebound clients.
Care Approach & Staff
The staff at Shalom Home Health Care is frequently described as compassionate, polite, and trustworthy. Many families have noted that caregivers genuinely care for their clients, with some going above and beyond to ensure comfort and well-being. The office staff is also reported to be respectful and willing to assist with any inquiries.
Who They Serve
Shalom Home Health Care primarily serves elderly clients and those who require assistance due to health conditions or disabilities. Their services are tailored to support individuals in a home setting, allowing them to maintain their independence while receiving necessary care.
What Families Say
Families have shared positive experiences with Shalom Home Health Care, highlighting the reliability and professionalism of the staff. Many recommend their services, noting that caregivers consistently show up on time and provide thoughtful care. However, some feedback indicates that there may be room for improvement in customer service, particularly regarding the demeanor of the receptionist.
Room for Improvement
While many families express satisfaction with the care provided, there have been comments regarding the reception experience. Some clients felt that the initial phone interactions could be more welcoming and courteous, suggesting that a more positive approach could enhance the overall experience.
Summary
Overall, Shalom Home Health Care Inc in Chicago, Illinois, is recognized for its dedicated and compassionate staff who provide essential home health care services. While the majority of feedback is positive, addressing concerns about customer service could further strengthen their reputation in the community.
