Overview
Serenity C&C Inc., located in Newport News, Virginia, offers sponsored residential services aimed at providing the benefits of a group home within a family-oriented environment. The organization serves both adults and children from the intellectual and developmental disabilities (ID/DD) and mental health communities, welcoming them as family partners rather than clients. Serenity C&C Inc. operates across a 100-mile radius from its offices in Newport News and Richmond, ensuring accessible care throughout the region.
Services & Support
Serenity C&C Inc. specializes in Sponsored Residential Housing for individuals with ID/DD and mental health needs. Their services include Community Integration programs that promote active participation in the community and supported living options where individuals can reside in their own space with 24/7 support. The organization emphasizes person-centered care, tailoring support to meet the unique needs and goals of each individual.
Care Approach & Staff
The care approach at Serenity C&C Inc. focuses on providing a warm, family-style living option. Staff members are trained to deliver compassionate support, assisting individuals with daily routines and community involvement. Reviews highlight the organization’s commitment to staff training and professional development, with many employees noting the supportive and collaborative workplace culture that fosters personal and professional growth.
Who They Serve
Serenity C&C Inc. serves individuals from the ID/DD and mental health communities, providing a nurturing environment that promotes dignity and respect. Families appreciate the organization’s dedication to treating individuals as family members, which enhances the overall quality of life for those in their care.
Service Area
The services of Serenity C&C Inc. extend to the Newport News, Richmond, and Hampton areas of Virginia, with plans for future expansion along the East Coast. This geographical reach allows them to provide accessible and compassionate care to a broad community.
What Families Say
Feedback from employees emphasizes the strong sense of community and support within Serenity C&C Inc. Many describe the workplace as warm and welcoming, where leadership is genuinely invested in both staff and the individuals they serve. However, there are some concerns regarding the application process for potential residential sponsors, with one individual expressing disappointment over perceived biases during their application experience.
Room for Improvement
While many reviews praise the supportive environment and quality of care, there are noted concerns about the transparency and fairness of the application process for residential sponsors. Some applicants have reported feeling that decisions were made without clear justification, which could be improved to enhance the overall experience.
Summary
Serenity C&C Inc. in Newport News, Virginia, is dedicated to providing compassionate, person-centered care for individuals with ID/DD and mental health needs. With a focus on community integration and a supportive work environment, they strive to create a family-like atmosphere for both clients and staff. While there are areas for improvement in their application processes, the organization remains committed to delivering high-quality services and fostering a sense of belonging among those they serve.
