Overview
Senior Solutions Home Care, located in Atlanta, Georgia, has been providing in-home care services for over 10 years. They offer a range of services including personal care, companion care, and respite care, all designed to support seniors in the comfort of their own homes. The company emphasizes customized care solutions tailored to individual needs.
Services & Support
Senior Solutions Home Care specializes in various types of care, including Senior Home Care, Companion Care, Personal Care, and Veterans Care. They also provide assistance with transportation, care management, and nutritional advice. The aim is to support seniors in various aspects of their daily lives, facilitating a smoother transition during different stages of aging.
Care Approach & Staff
The company trains its caregivers to deliver quality care, focusing on compassion and professionalism. However, some reviews indicate issues with staff performance, including concerns about punctuality and adherence to care protocols. It is noted that management has faced criticism for not adequately addressing these performance issues, which may impact the overall care experience.
Who They Serve
Senior Solutions Home Care primarily serves seniors who require assistance with daily living activities. Their services are tailored to meet the unique needs of each client, making them suitable for a variety of situations, including those requiring specialized care for veterans.
Room for Improvement
Several reviews highlight concerns regarding communication and responsiveness from the management team. Some families expressed frustration over difficulties in reaching a human representative when needed, suggesting a need for improved customer service and follow-up on client inquiries.
What Families Say
Feedback from families is mixed. While some clients have reported positive experiences with the quality of care received, others have expressed dissatisfaction with the management’s handling of service issues and staff reliability. This divergence in experiences suggests that while there are strengths in the care provided, there are also significant areas that require attention.
Summary
Overall, Senior Solutions Home Care offers a variety of in-home care services aimed at enhancing the quality of life for seniors in Atlanta, Georgia. While they have a decade of experience and a range of services, potential clients should consider both the positive and negative feedback regarding staff performance and management responsiveness when evaluating their options.
