Overview
Senior Home Living, Inc. DBA Maplewood Home Care, located in Maplewood, Minnesota, is dedicated to providing compassionate and professional home health care services. The agency focuses on delivering high-quality care tailored to meet the needs of clients and their families. With a team of healthcare professionals, Maplewood Home Care aims to ensure that individuals can maintain their independence while receiving the necessary support in their homes.
Services & Support
Maplewood Home Care offers a variety of services designed to assist individuals with differing abilities and medical needs. Their Personal Care Assistance program is intended to promote independence, allowing clients to remain in their homes and communities. Additionally, they provide waiver services, including Elderly Waiver, Alternative Care, Brain Injury, and Developmental Disabilities services. The agency emphasizes the importance of individualized care plans, which are developed based on initial assessments and can be adjusted as needed.
Care Approach & Staff
The staff at Maplewood Home Care is described as professional and helpful, with many clients expressing satisfaction with the level of care provided. One client noted their positive experience with a staff member who served as a homemaker and personal care assistant, highlighting their enjoyment in working with them. The agency also emphasizes ongoing training for its employees to ensure they are knowledgeable about best practices and regulations.
Who They Serve
Maplewood Home Care serves a diverse range of clients, including seniors and individuals with various medical needs. The agency is committed to addressing the unique requirements of each client, ensuring they receive the appropriate support to enhance their quality of life.
Room for Improvement
While many clients have praised the services provided, there have been reports of rude service and issues with communication. Some clients expressed concerns about the responsiveness of the agency and the treatment they received, indicating a need for improvements in customer service and client relations.
Summary
In summary, Senior Home Living, Inc. DBA Maplewood Home Care is a home health care agency in Maplewood, Minnesota, focusing on delivering compassionate and professional services to clients. With a range of offerings, including personal care assistance and waiver services, the agency aims to promote independence and enhance the well-being of those they serve. While many clients appreciate the care they receive, there are areas identified for improvement, particularly in customer service and communication.
