Overview
Senior Helpers, located in Westerville, Ohio, offers compassionate and personalized home health care services tailored to the unique needs of seniors. Since its establishment in 2018, the organization has focused on providing assistance that allows seniors to maintain their independence and dignity in the comfort of their own homes.
Services & Support
Senior Helpers provides a wide range of services designed to support aging in place. Their offerings include assistance with daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and Dementia. The caregivers are dedicated to ensuring that seniors receive the support they need to enhance their quality of life.
Care Approach & Staff
The staff at Senior Helpers are frequently described as kind, industrious, and professional. Families have noted the positive impact caregivers have had on their loved ones, highlighting their ability to form genuine connections. Many reviews emphasize the reliability and competence of the caregivers, which contributes to families’ peace of mind.
Who They Serve
Senior Helpers primarily serves seniors in Westerville and the surrounding areas, including Amlin, Columbus, Delaware, Dublin, Galena, Gahanna, Hilliard, Lewis Center, New Albany, Ostrander, Powell, Upper Arlington, and Worthington. Their services are designed to meet the diverse needs of elderly clients and their families.
Scheduling & Availability
Families have expressed satisfaction with the promptness of service, noting that Senior Helpers can accommodate urgent requests effectively. For instance, one family shared their experience of receiving immediate assistance after a last-minute call, showcasing the organization’s commitment to timely care.
What Families Say
Feedback from families indicates a mix of experiences with Senior Helpers. Many appreciate the compassionate care their loved ones receive, describing the staff as friendly and attentive. However, concerns have been raised regarding service consistency and professionalism in some instances, with one review mentioning issues related to reliability and staff conduct.
Room for Improvement
While many families have had positive experiences, there are noted concerns about service consistency and professionalism. Some reviews mention instances where caregivers did not show up as scheduled, highlighting a need for improvement in reliability.
Summary
Overall, Senior Helpers in Westerville, Ohio, provides a range of home health care services aimed at supporting seniors in their daily lives. With a focus on compassionate care and personalized support, many families have found value in their services. However, addressing concerns about reliability and staff professionalism could enhance the overall experience for clients and their families.
