Overview
Senior Helpers, located in St. Louis, Missouri, has been providing compassionate and personalized home health care services since 2010. The organization focuses on tailored care to meet the unique needs and preferences of seniors, allowing them to maintain their independence and dignity in the comfort of their own homes.
Services & Support
Senior Helpers offers a comprehensive suite of programs designed to support aging in place. Their services include assistance with daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and dementia. Caregivers are dedicated to ensuring that seniors receive the care they need to thrive, including companionship, which has been especially valued during the pandemic.
Care Approach & Staff
The caregivers at Senior Helpers are frequently described as attentive and compassionate, forming meaningful connections with clients. Many families have expressed gratitude for the care provided, noting the positive impact on their loved ones’ well-being. However, there have been concerns regarding staffing consistency, with some families reporting multiple changes in caregivers and instances of no-shows.
Who They Serve
Senior Helpers primarily serves seniors in the St. Louis area, including West County, South County, Jefferson County, Chesterfield, Ballwin, Fenton, St. Charles, St. Peters, and Bridgeton. The organization aims to cater to various needs, particularly for those dealing with dementia and other chronic conditions.
What Families Say
Families have shared mixed experiences with Senior Helpers. Many appreciate the dedication and attentiveness of the caregivers, highlighting the positive relationships formed over time. However, some families have expressed dissatisfaction with the service continuity, noting a lack of communication from the office during times of staffing changes. Positive feedback emphasizes the compassionate care provided, especially for clients with dementia.
Room for Improvement
While many families have praised the care received, there are noted areas for improvement, particularly regarding staffing consistency and communication. Some families have experienced frustration with the frequency of caregiver changes and the lack of follow-up from the office when care schedules were disrupted.
Summary
Senior Helpers in St. Louis offers a range of home health care services tailored to support seniors, especially those with dementia. While the organization is recognized for its compassionate caregivers and personalized approach, some families have raised concerns about staffing stability and communication. Overall, Senior Helpers remains a trusted option for families seeking in-home care for their loved ones.
