Overview
Senior Helpers Hawaii, located in Honolulu, Hawaii, offers personalized home health care services designed to meet the unique needs of seniors. Established in 2020, the company focuses on providing compassionate care that allows seniors to maintain their independence and dignity in the comfort of their own homes.
Services & Support
Senior Helpers provides a wide range of services tailored to the needs of seniors, including assistance with daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and dementia. Their caregivers are dedicated to supporting seniors and their families, ensuring that each client receives the individualized attention they require.
Care Approach & Staff
The team at Senior Helpers is frequently described as professional, responsive, and genuinely caring. Families have noted the commitment of the caregivers and office staff in understanding and addressing the unique needs of their loved ones. The administrator is actively involved in overseeing care, introducing new caregivers, and adapting to changing schedules, which has been appreciated by clients.
Who They Serve
Senior Helpers caters to seniors in various neighborhoods, including Kailua, Waimanalo, Waikiki, Kahala, Aina Haina, Manoa, Hawaii Kai, McCully-Moiliili, and MCBH Kaneohe Bay. Their services are designed to support seniors with varying levels of care needs, from companionship to more intensive assistance.
What Families Say
Families have expressed high satisfaction with the care provided by Senior Helpers. Many reviewers highlight the professionalism and responsiveness of the staff, noting that they genuinely care about the well-being of their clients. One family shared their positive experience in finding accommodating support for a loved one with dementia, emphasizing the kindness and professionalism of the caregivers. However, some reviews indicated variability in caregiver experience, suggesting that the quality of service can depend on the individual caregiver assigned.
Room for Improvement
While many families report positive experiences, there are mentions of variability in caregiver qualifications, with some caregivers lacking certification. This inconsistency has been noted by families, indicating that prospective clients may want to inquire about caregiver qualifications when selecting services.
Summary
Senior Helpers Hawaii stands out for its compassionate and personalized approach to home health care, with a dedicated team committed to enhancing the quality of life for seniors. While there are areas for improvement regarding caregiver qualifications, the overall feedback from families suggests a reliable and caring service that adapts to the needs of its clients.
