Overview
Salunga home care service LLC, located in Lancaster, Pennsylvania, offers personalized in-home health care services. They emphasize a commitment to compassionate care, aiming to enhance the quality of life for their clients. Their services are designed to be tailored to individual needs, ensuring that clients receive support that respects their dignity and preferences.
Services & Support
Salunga home care service provides a range of services, including personal, respite, and companion care. Each client receives a custom care plan that addresses their specific needs, allowing for flexibility in daily routines and specialized support. The agency promotes a high standard of care, focusing on the comfort and safety of clients in their homes.
Care Approach & Staff
The caregivers at Salunga home care service are described as experienced and compassionate professionals. Families have noted that both caregivers and administrative staff are knowledgeable and cooperative, contributing to a supportive environment for clients. The agency emphasizes collaboration with families and healthcare professionals to ensure comprehensive care.
What Families Say
Feedback from families indicates a mixed experience with Salunga home care service. While many have praised the communication and cooperative nature of the staff, some have expressed significant concerns regarding reliability and follow-through. Instances of missed appointments and a lack of timely responses have been highlighted, leading to frustration for some clients who felt their needs were not adequately met.
Room for Improvement
Several reviews point to challenges with reliability and staffing, with some clients experiencing delays in receiving promised help. Families have noted that there were occasions when scheduled caregivers did not show up or failed to communicate effectively. Addressing these concerns could enhance the overall experience for clients seeking consistent support.
Summary
Salunga home care service LLC aims to provide compassionate, personalized care for individuals in Lancaster, Pennsylvania. While many families appreciate the cooperative and knowledgeable staff, there are notable concerns regarding reliability and communication. Families considering this service may want to weigh these factors based on their specific needs and experiences shared by others.
