Overview
Right at Home, located in San Antonio, Texas, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a range of services, including companionship, hygiene support, respite care, and physical assistance, all aimed at helping loved ones maintain their independence at home. Right at Home operates 24/7, ensuring availability during holidays, weekends, evenings, and overnight.
Services & Support
Right at Home offers a variety of services tailored to meet individual needs. Their caregivers are equipped to provide companionship and assistance with daily living activities, which can include hygiene support and respite care. Families appreciate the flexibility in scheduling, which accommodates the specific needs of patients.
Care Approach & Staff
The team at Right at Home is frequently described as kind, caring, and professional. Families have noted that the caregivers take the time to listen and adjust care according to feedback. The organization emphasizes collaboration with families to create custom care plans that ensure the best possible support for their loved ones.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, offering personalized care that addresses the unique circumstances of each client. Families have expressed confidence in the care provided, highlighting the compassionate approach of the staff during challenging times.
What Families Say
Many families have shared positive experiences with Right at Home, emphasizing the professionalism and responsiveness of the team. One family noted the exceptional care their mother received over two years, while another appreciated the direct communication with the owner, who was always willing to help. The organization is often recommended for its ability to provide quality care and support during difficult periods.
Room for Improvement
While many reviews are positive, there are some concerns regarding consistency in staffing and communication. A family expressed disappointment when a caregiver was removed without explanation, which left them feeling unsettled.
Summary
Overall, Right at Home in San Antonio, Texas, is recognized for its compassionate and professional in-home care services. Families value the flexibility in scheduling and the personalized approach to care. While there are areas for improvement in communication and consistency, the majority of feedback highlights the organization’s commitment to enhancing the quality of life for their clients.
