Overview
Right at Home, located in Fresno, California, provides trusted in-home care for seniors and adults with disabilities. The agency focuses on creating custom care plans that cater to the unique needs of each client, ensuring a high level of personalized support. Their services are available 24/7, including during holidays and weekends, which helps families maintain peace of mind regarding their loved ones’ care.
Services & Support
Right at Home offers a range of services, including companionship, hygiene support, respite care, and physical assistance. Their highly trained caregivers are dedicated to helping clients live independently at home. Families have noted that the caregivers are consistently professional and compassionate, often going above and beyond to meet the needs of their clients.
Care Approach & Staff
The staff at Right at Home is frequently described as caring and dedicated. Families appreciate the commitment of caregivers to build strong relationships with clients, which enhances the quality of care provided. The agency emphasizes the importance of consistency by assigning regular caregivers to clients whenever possible. This approach not only fosters trust but also ensures that caregivers are familiar with the specific needs and preferences of those they care for.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, providing essential support to help them maintain their independence at home. The agency has experience in handling complex care situations, including those involving clients with dementia and other health challenges.
What Families Say
Families have expressed gratitude for the compassionate care provided by Right at Home. Many reviews highlight the responsiveness of the staff, particularly noting the efforts of the staffing coordinator in managing schedules and caregiver assignments. While most feedback is positive, some families have mentioned occasional inconsistencies with specific caregivers, indicating that experiences may vary.
Room for Improvement
A few families have reported challenges with certain caregivers not meeting their expectations in terms of engagement and work quality. While many caregivers are praised for their dedication, there have been instances where the performance did not align with the high standards set by the agency.
Summary
Right at Home in Fresno, California, is recognized for its commitment to providing compassionate and tailored in-home care for seniors and adults with disabilities. With a focus on personalized service and a dedicated staff, the agency aims to enhance the quality of life for its clients while ensuring families feel supported. While most reviews reflect a high level of satisfaction, there are occasional concerns regarding caregiver performance that the agency may want to address. Overall, Right at Home is a trusted option for families seeking reliable care solutions.
